ECO FRIENDLY CLEANING: A small step can lead to big leap in future to save our earth
( by Rachna Chandan and Sunita Badhwar: Lecturer BCIHMCT)
Abstract
The purpose of this conceptual paper is to outline the impact of cleaning chemicals on environment, eco- friendly practices followed by the hotels and about new initiative which can create positive impact on the environment condition. The study on eco friendly practices has experienced an explosive interest from last so many years. (Ito, 2007) However, little research has been done on commonly used chemicals for cleaning different surfaces. Accommodation is the necessary pre-condition for any tourism activity and in the face of further booming expansion, its impact on society is becoming increasingly visible. And this implementation makes the property more marketable and hopefully, more profitable.
However, the main involvement of the study concerned the highlighting of the need of using eco friendly cleaning agents and its impact on the human being and environment. Besides this, it was argued that consumers are the most powerful external factor that has the ability to influence and demand practices, since governmental control and legislation is mostly absent in the industry. Therefore, the research calls for more attention by different organizations as well as guest and work on environment friendly practices and to find stronger incentives for going green.
Key words: environment, cleaning chemicals, eco-friendly cleaning agents.
Introduction
Now a day, every country is trying to implement the green practices which will protect the mankind and nature from the diverse effect of synthetic chemicals either used at homes, offices and factories. Therefore, many hotels have already started to use the green chemicals like lemon juice, vinegar, etc for there daily cleaning activities and few are working, to opt for them at frequent level. Green chemicals comprise natural and biodegradable substances instead of alkali and acid and are made by techniques that do not harm the environment.
Green chemicals are plant-based and do not contain synthetic and harmful chemicals and to incorporate such practices little thinking is required. It is false to believe that eco-friendly cleaning agents cannot eliminate resistant spots and stains from hard or textile surfaces. There is no compromise from the efficiency of cleaning the stubborn marks too.
And if we talk about hospitality industry and there housekeeping department, the change-over to eco friendly cleaning practice begins with very basic programs.
For its regular and smooth functioning, house keeping department have to deal with hard water, water stains and scaling. And the easiest way out is to use detergents. But most of the detergents have high pH level, acid contents, petrochemical, chlorine, aerosol propellants, ammonia and bleach which act as a capable carcinogenic element and their excessive exposure can lead to the ailment and allergies too.
With this, these chemicals are non biodegradable, and will not breakdown at the time of decomposition. When ecological protection is the cause of the matter, bio-degradability of products used is fundamental. Alkalinities of synthetic products affects the life cycle of flora and fauna and even led them to distinction and also act as one of the major resource for water contamination. Going green with green chemicals reflects positively in the minds of customers and can actually reduce operation costs associated with hazardous material removal (Zwiebel, 2009). Most of the hotels realizes the problems of chemical-based products and have switched to environment-friendly cleaning agents. What is required is an increased level of attentiveness, and even though it might seem as a high investment proposition, in the long run it has other benefits.
Many major lodging companies like Lotus Suites (www.lotussuites.com), Lemon Tree (www.lemontreehotels.com), etc have already introduced basic environmental programs. These programs help with training, finding vendors of environmentally friendly cleaning products and providing marketing support for the guest rooms and for these activities there are different training films and information packages which will help the organization to shift to environmentally friendly practices.
Effects of synthetic chemicals
Chemical used frequently for cleaning purpose have following effects, which must have to consider seriously by different organizations
Chlorine present in our drinking water, swimming pool and many more is harmful for human body, if used above the concentration of 0.2-1mg/ltr. (WHO, 1996)
Most of the cleaners contain toxic chemicals as ammonia; present mostly in all the chemicals, which if combined with bleach than it will be lethal.
Chemicals used for dishwashing contain Naphtha, a CNS depressant, diethanolamine, a liver poison, and/or chlorophenyl phenyl a toxic metabolic stimulant.
Most of the laundry agents contain phosphorus, enzymes, ammonia, naphthalene, phenol and sodium nitrilotriacetate which can result in rashes, itches, allergies and sinus problems, if used on regular basis.
Phenol, aerosol and similar disinfectants can cause diarrhea, dizziness, and kidney and liver problems as they contain corrosives elements
Furniture and floor polishes have nitrobenzene which can be carcinogenic
Metal polishes contain petroleum distillates and glass cleaner which contain ammonia and can affect the lung and can also be the cause of skin irritants
Naphthalene or Para dichlorobenzene (moth balls) fumes can irritate eyes, skin and the respiratory tracts and can damage the liver, kidneys, skin and the central nervous system. Most of these products are potential carcinogenic
Toilet cleaners contain hydrochloric acid or sodium acid-based and can cause vomiting, stomach burns, and even blindness if it comes in contact with the eyes
Bleaches (sodium hypo-chloride) are an eye and lung irritant. If mixed with ammonia or acid-based cleaners, it releases chloramines gas, exposure to which may cause serious respiratory problems. (Express Hospitality, 2008)
With the above mention chemical effects on human being, these chemicals also endanger the environment by contaminating the groundwater, rivers and oceans which gave direct effect on different species of water as well as it is also disturbing the wildlife. That is not only hindering the growth of plants by forming the layer of algae, irrigated to them by different contaminated waterways but also becoming the reason of their extinction.
What are the advantages of switching to eco friendly cleaning?
TOWARDS THE ENVIRONMENT
Green cleaners poses no harm to the environment as they neither contain nor release harmful substances like volatile organic compounds (VOC) into the air therefore act as the most evident benefit for their use. Synthetic cleaners are extremely harmful because when they go into the air and water, they try to break-in the food chain and cause adverse affect on living beings and tend to destroy ecosystem. Green products are deficient in irritants or abrasives, lower in toxicity and can easily biodegrade in the environment.
TOWARDS HUMAN BEINGSynthetic cleaners are harmful to the health of the users. They may contain chemicals that are irritants and can cause harm to the skin of the user or give off fumes that pose a health risk. Mostly allergy sufferers- both those with skin sensitivities and breathing/asthma difficulties- are less likely to have adverse reactions to environmentally friendly cleaners Since green chemicals are made of natural materials, however, are effective in cleaning with organic approach, and moreover no side effect ,help in improving indoor air quality and reducing water and ambient air pollution, which will directly have the impact on mankind.
ADHERENCE TO HEALTH AND SAFETY GUIDELINESopting to green practices in the organization would ensure better health and environment to the employees and guests. It will not only affect the life cycle but also help in lowering the pollution level. Besides protecting our body system and the environment, green practices also help in cost saving.
INCREASE PRODUCTIVITY AND OCCUPANCY
"There is a whole wave with the green movement right now," said Kim Carlson, CPM and owner and founder of Cities Management, a property management company in Minneapolis. "I think customers are expecting this now. It's becoming an expectation rather than a fluffy do-gooder thing." (Gunderson, 2007) Increasing demand of green products by the customers and their awareness towards environment enforce the mangers to look on the other side of the fence, where the grass just might be greener. They have to look for normal practices particularly on the transformation facade supporting the greening of their organization.
SAFER PRODUCTION PROCESSES
Companies that are producing green products are also using environment friendly production processes. They are using processes that help to reduce the amount of waste produced and thus decrease the amount of pollution.
Eco friendly practices used by the Hotels
Most of the hotels are already following the under mentioned measures which will help in preventing global warming and are helpful in energy conservation
By using native plant that does not require additional water beyond that falls from the sky and grey water recycling system which will help in conserving the water. And if biological decomposed manures are used than it will not only help in enriching the soil but also moisture retention and thus decrease the need for additional watering.
By grey water recycling waste water from kitchen and guest bathrooms, recycled and then may be used in gardening or in water closet of public area or guest room, which will help in reducing the use of fresh water needed for that purpose. Organizations like Hotel big blue house, Arizona and Hotel Fairmount Southampton, Bermuda are successfully doing these practices
Educating guest and staff about the green actions taken by different properties with the help of different tent cards and training classes, respectively, help in supporting the program, as well as recruiting and encouraging the guest and staff to take the measures towards green actions. For e.g. every member of The Orchid team from the Managing Director down to the newest recruit has a total commitment towards being environmentally responsible. At the recruitment stage they select those individuals who have the drive in them or showed concern and care for the environment.
Some of the hotels like Hotel Vintage Park using organic ingredients in their restaurants in offering the natural habitat for the human beings and also for preserving wildlife and other plants. It is the food grown without pesticides and fertilizers so having the better taste, rich in nutrients and of good quality. And if it is locally grown in the hotel, than the time from being harvested to serve is shorter and thus increased the quality.
Hotels like lemon tree, lotus suites and many more replaced paper bags with recycled, reusable bags for laundry use and to carry newspaper. With this, paper used for guest stationary, office stationary and tent cards can also be recycled or can be used of reusable material. By providing recycling bins in public area (i.e., poolside), in the kitchen, and in the back office (including one at each desk), helps in making recycling as easy as possible.
Introduction of Low-flow shower heads that uses only 1.0 to 2.5 gallons per minute. Older shower heads uses 4 to 6 gallons of water per minute. That means low flow shower heads could reduce water usage up to 83 percent. (Langholz, 2003) La Quinta Inn installed low-flow shower heads and aerating faucets in each room, resulting in a saving of $1.50 per room per month (Alexander, 2002).
Introduction of fluorescent light bulbs in an organization at various places helps in reducing the energy consumption and cost. According to the Alliance to Save Energy, fluorescent lamps produce four times as much light per watt than incandescent lamps, and they can last eight to ten times longer. A compact fluorescent light used in place of an incandescent light that is left on continuously for 12 months, all 8,760 hours of the year, will pay for itself in less than one year (Alexander, 2002). Many of the hotels as lemon tree, lotus suites are already following such practices.
Now a day’s hotels are also introducing low-flow toilets, which are better than ever. Not only do they flush better but also they come in dual flush styles so it can save even more water. They are having the capacity of 1.6 gallon or less per flush which can produce substantial savings. During a Seattle hotel water conservation pilot, an estimated $28,000/year could have been saved by replacing toilets. (Baum, 2005). Waterless urinals also save a great amount of water as they use 1 or 0.5 liters. The Lenox hotel, Boston, uses waterless urinals that save 180,000 gallons of water annually.
Instead of washing guest room linen on daily basis, different properties are washing the linen when guest checked out/requested by the guest/on alternative days (this can either be decided by the organization or by the regular opinion of the guest).This is the way of reducing the water and energy consumption involved in washing sheets and towels daily. When housekeeping complies with this "rule" it saves resources, time, and wear and tear on the sheets and the towel. With this, instead of using cotton and synthetic fabrics if organic cotton fabrics are preferred than that will be better as there are no petrochemicals used in them.
Environment friendly cleaning agents
Vinegar- it is a fermented ethanol and is preferred in bathroom and kitchen cleaning, or can be also used as fabric softener in laundry and if used with warm water than can be the excellent cleaner for glassware and window. The chemicals which we are using in cleaning the kitchen, bathroom, windows, and glassware or as fabric softener may contain Alpha- terpineol, Benzyl Acetate, Phenol, Ammonia, Benzyl Alcohol, Camphor, Chloroform, Ethyl Acetate, Limonene, Linalool, Pentane etc. According to the manufacturers' Material Safety Data Sheets, these chemicals have the potential to do things to human being such as:
· cause central nervous system disorders, headaches, and loss of muscle coordination;
· irritate mucous membranes and impair respiratory function;
· cause nausea, vomiting, dizziness, or drowsiness;
· cause liver or kidney damage;
· cause skin disorders and allergic reactions;
· Cause cancer.
Lemon juice-it is a very good toilet cleaner, smells fresh and is free from airborne toxins. It can be used against hard water marks and deposited soap scum or to clean metal and wood surfaces. Lemon peel can be also used as a very good and natural air freshener. Normally the chemicals used at commercial level contain hydrochloric acid, a highly corrosive irritant to both skin and eyes that damages kidneys and liver; and hypochlorite bleach, a corrosive irritant that can burn eyes, skin and respiratory tract. If came in contact with other chemicals may cause chlorine fumes which may be fatal. (Siegel, 2008)
Baking soda-it is white crystalline sodium bicarbonate and is act as the best abrasive cleanser and deodorizer, and is preferably used in the kitchen. It is low in toxicity and forms a "detergent" which reacts with grease and oil. The chemicals which are used on high rate in the industry are very harmful for the human being as they contain ammonia and some corrosive alkaline substance which can affect the respiratory system and can act as the skin allergic substance. (Siegel, 2008)
Borax- it is a natural occurring mineral also named as sodium borate and can be easily dissolves in water and is a wonderful cleaner! It helps in dissolving grease and removing stains and is also work as disinfectant, deodorizer and inhibits mould. It can also be used as a water or fabric softener. The cleaning products available in the market contain chlorine in a dry form that is highly concentrated and is harmful for mankind. (Beach, 2009)
Soap flakes- they are the pure translucent flakes of vegetable oils and purified water and are biodegradable low toxic and unlike detergent, do not contribute to algal blooms in rivers. As detergents are neither soluble nor biodegradable and once put into water, they tend to remain there, resisting breakdown. (Siegel, 2008)
Eucalyptus and tea-tree oil- naturally scented disinfectants- add to hot water but can also be used neat as they are good for removing sticky goof off surfaces. Air fresheners available in the market usually contain formaldehyde, which when come in contact of the skin can cause it to swell, burn, peel and break out in hives. (Siegel, 2008)
Washing soda- consisting of sodium carbonate (moderate alkaline) washing soda is useful in the kitchen for cutting through grease. Also removes stains and softens water. Most of the cleansers used for cleaning purpose contain include perchlorethylene, extremely irritable to eyes, skin and respiratory passages. (Beach, 2009)
Conclusion
This paper has outlined the impact of cleaning chemical on environment, eco- friendly practices following by the hotels and about new initiative which can create positive impact on the environment condition.
There is undoubtedly a great need for education and increase in environmental awareness among the general public. Hotels have the potential of becoming significant venues of such education as they are exposed to the traveling public, a rapidly increasing portion of the world's population (Bohdanowicz, 2003). Green practices will help hotels to save lots of money and can increase their occupancy as today guest demand “green alternatives” that makes hoteliers motivated and willing to take steps towards greater environmental responsibility. Hoteliers do have environmental knowledge and most of the hotels have started measures that can be taken to save our mother earth and are profitable for the organizations but still they need to put more efforts. Only meetings related to the environment issues will not help in saving our planet but strictly have to follow the practices. No doubt it’s very tough to change the operational practices that will turn costly in the beginning but in the long run the environment friendly practices will reap good profit. Let us follow the example of the valuable role models, such as Uppals Orchid, Kimpton Hotels and Restaurants who have shown that ecofriendly practices are profitable. Even now all countries has woken up, summits like Copenhagen has proved that it’s now time for action rather then talks so why not the hospitality industry should contribute to save our planet.
Recommendations
By following simple practices, as
· Setting out recycling bin
· Asking guest to switch off the lights while leaving
· To ask guest if they would like to clean room when required or after they check out can work as the beginning towards safe and sound environment.
These steps are simple, and are less costly than many other green approaches, and they do make a difference in developing a green hotel. A very important factor in becoming green is to realize that, while some steps may be small, none are insignificant. This small initiative taken by the hotel can be helpful in saving global warming issues and can also be appreciated by the guests because travelers are equally aware about the changes going in our environment and their after-effects.
As the above mentioned aspect of lowering the cleaning cost from the regular cleaning procedure, is one of the colossal field and to find out its further extension, we are immensely working over it.
References:
ACRL (2009): ACRL 14th National Conference, Seattle, WA, Pushing The Edge: Explore, Engage, Extend, March 12-15, 2009.
Alexander Sarah (2002), Green hotel: Opportunities and resources for success
Beach Glenn (2009) Poisons under Your Sink: Hidden Danger of Cleaning Products, 15-06-2009/ http://bowlsinksonline.com
Bohdanowicz P. and Martinac I. (2003) Attitudes towards Sustainability in Chain Hotels – Results of a European Survey, CIB International Conference on Smart and Sustainable Built Environment, 19-21 November 2003, Brisbane, Australia, pp-8
Express Hospitality (2008), A Green Earth Ahead October 1-15, 2008
(Fairmont Hotel, 2007): Fairmont Hotels and Resorts: Green Partnership Guide: 3rd edition, 19-04-2007/www.fairmont.com
Green Tucson Hotels, resorts and B&B’s/www.visittucson.org
Grinning planet/www.grinningplanet.com, updated June 2009
Gunderson, Kristin (2007): Simple green: as the advantages of greening properties and becoming LEED certified become more evident, property managers find ways to make their existing buildings more eco-friendly through maintenance,Journal of Property Mnagement- March 11,2007
Hotel Vintage Park/www.hotelvintagepark.com
Ito Kei (2007) Incentives and Challenges for Adopting Sustainable Practices in the hotel Industry: A Majorcan Case Study, 28th Sept.: pp. 2-6
Langholz Jeffrey and Turner Kelly (2003) you can Prevent Global Warming (and Save Money), pp-30
Lemon tree/ www.lemontreehotels.com
Lotus suites/ www.lotussuites.com
Orchid hotels and restaurants/ www.orchidhotels.com
Project Planet/www.projectplanetcorp.com
Schneider Madelin, Tucker Georgina, and Scoviak Mary (2005): The professional house keeper: pp. 272-276. (Schneider Madelin, 2005)
Siegel Baum Heidi (2005) Lodging and Food Arts-Best Management Practices: A practical guide for Puget sound, pp-27
Siegel Karyn -Maier, the Naturally Clean Home: 150 super easy herbal formulas for green cleaning (2008), pp-31, 37, 70-80, 90-93,102.
The Lenox, Boston,/www.lenoxhotel.com
WHO (1996), Guidelines for drinking-water quality, 2nd edition. Vol.2. Health criteria and other supporting information, World Health Organization, Geneva, 1996: pp. 1-2, 4
Zwiebel Lauren (2009), An Introduction to Green Chemicals for cleaning, 7th September 2009/www.ezinearticles.com
Monday, May 31
PROMOSING TRENDS OF LAUNDRY
PROMISING TRENDS OF LAUNDRY
Laundry operations have an enormous impact on the environment. Various cleaning and finishing processes use vast amount of energy and water while the use of chemicals causes air pollution, toxic waste and sewage problems.
Now a day everyone is demanding for the eco friendly cleaning practices, as it not only a platform for the healthy body and life but also produce the best results with the least operational risk, which include:
Conservation
Waste reduction
Reduction of energy/water usage
Recycling
And keeping these factors in mind there are several new conservative and eco-friendly trends in fabric washing process, introduced in the market and are warmly accepted by the laundry and dry-cleaning sector.
Laundromats A self-service laundry where coin-operated washing machines are available to individual customers. This service helps not only in conserving the water and chemicals but also help in reducing the washing time. As launderettes have washers having capasity of 40lb which enables customers to launder four to five loads in a single machine
Wet Cleaning It is a method in which bio-degradable detergent made of fruits and plants like soybeans accompanied with detergent, warm water and right amount of agitation in the washing machine, are used to produce a clean fabric.
Green Earth Cleaning It is a non toxic method, in which liquid silicon is used for dry cleaning method, which not only helps in maintaining the quality but help in increasing the life of fabric.
Liquid carbon dioxide dry cleaning A non toxic dry cleaning alternative, using carbon dioxide as the main solvent. In this process, at the end of the cycle, carbon dioxide is pulled out from the cloths with the dirt, so there is no need of drying or heating. But due to its high operational cost it is least accepted by the laundry owners.
LATEST TREND introduction of washing machine by the University of Leeds, which save up to 90% of water and conserve 30% less energy. In this method, reusable nylon polymers are used which helps in removing the dirt from the fabric. About 20 kg of beads can efficiently work with a cup of water and can be used for the washing cycle up to next six months.
Laundry operations have an enormous impact on the environment. Various cleaning and finishing processes use vast amount of energy and water while the use of chemicals causes air pollution, toxic waste and sewage problems.
Now a day everyone is demanding for the eco friendly cleaning practices, as it not only a platform for the healthy body and life but also produce the best results with the least operational risk, which include:
Conservation
Waste reduction
Reduction of energy/water usage
Recycling
And keeping these factors in mind there are several new conservative and eco-friendly trends in fabric washing process, introduced in the market and are warmly accepted by the laundry and dry-cleaning sector.
Laundromats A self-service laundry where coin-operated washing machines are available to individual customers. This service helps not only in conserving the water and chemicals but also help in reducing the washing time. As launderettes have washers having capasity of 40lb which enables customers to launder four to five loads in a single machine
Wet Cleaning It is a method in which bio-degradable detergent made of fruits and plants like soybeans accompanied with detergent, warm water and right amount of agitation in the washing machine, are used to produce a clean fabric.
Green Earth Cleaning It is a non toxic method, in which liquid silicon is used for dry cleaning method, which not only helps in maintaining the quality but help in increasing the life of fabric.
Liquid carbon dioxide dry cleaning A non toxic dry cleaning alternative, using carbon dioxide as the main solvent. In this process, at the end of the cycle, carbon dioxide is pulled out from the cloths with the dirt, so there is no need of drying or heating. But due to its high operational cost it is least accepted by the laundry owners.
LATEST TREND introduction of washing machine by the University of Leeds, which save up to 90% of water and conserve 30% less energy. In this method, reusable nylon polymers are used which helps in removing the dirt from the fabric. About 20 kg of beads can efficiently work with a cup of water and can be used for the washing cycle up to next six months.
DRYCLEANING TRENDS
THE CHANGING DRYCLEANING TRENDS
( by Rachna Chandan and Gagan Soni: Lecturers BCIHMCT)
We are now far more concerned about the air we breathe, the water we drink and the chemicals we use on a day-to-day basis be it cleaning or washing. Dry cleaning was considered the ultimate means of cleaning a garment but it has been found that the chemicals used in the process are unhealthy! And public is concerning much readily on this aspect of finding some different alternatives as now it is very clear to them that the chemical used in the dry cleaning process is not only hazardous for health but also to the environment.
Tetrachloroethylene or PERC, the chemical used for dry cleaning, could be hazardous when exposed. A number of dry cleaners are looking for alternatives to PERC. The most common alternative currently in use includes wet cleaning, using liquid carbon dioxide and green earth cleaning for clothes.
Wet Cleaning
This cleaning method is a non toxic, environmentally safe alternative to dry cleaning.
Wet cleaning bio-degradable detergents are made of fruits and plants like soybeans and have small molecules that can enter the fabric and clean. Accompanied with detergent for spot-cleaning stains, suitable temperature of water and right amount of agitation in the washing machine produces a clean fabric.
Wet cleaning also requires a dryer, the design of which is based on the principle that water boils faster at a higher altitude with thinner air. The inside air pressure of the dryer is made lower to dry clothes with less heat, which in turn won’t make clothes shrink.
Liquid carbon dioxide dry cleaning
In this cleaning instead of water, carbon dioxide is used as the main solvent, and at the end of the cycle, carbon dioxide is pulled out from the cloths with the dirt, so there is no need of drying or heating. However it is non toxic, dry cleaning alternative but due to its high operational cost it is least accepted by the laundry owners.
Green Earth Cleaning
In this method, liquid silicone dry cleaning solution or can be called as sand, is used. It is odourless, on toxic and hazardous method and also helps in maintaining the quality and increasing the life of the fabric. Decamethylpentacyclosiloxane or D5 are the scientific name of the liquid silicone and is also used in bathing soapsLaundry operations have an enormous impact on the environment. Various cleaning and finishing processes use vast amount of energy and water while the use of chemicals causes air pollution, toxic waste and sewage problems. This can be saved by proper care in purchases, operations and procedures.
( by Rachna Chandan and Gagan Soni: Lecturers BCIHMCT)
We are now far more concerned about the air we breathe, the water we drink and the chemicals we use on a day-to-day basis be it cleaning or washing. Dry cleaning was considered the ultimate means of cleaning a garment but it has been found that the chemicals used in the process are unhealthy! And public is concerning much readily on this aspect of finding some different alternatives as now it is very clear to them that the chemical used in the dry cleaning process is not only hazardous for health but also to the environment.
Tetrachloroethylene or PERC, the chemical used for dry cleaning, could be hazardous when exposed. A number of dry cleaners are looking for alternatives to PERC. The most common alternative currently in use includes wet cleaning, using liquid carbon dioxide and green earth cleaning for clothes.
Wet Cleaning
This cleaning method is a non toxic, environmentally safe alternative to dry cleaning.
Wet cleaning bio-degradable detergents are made of fruits and plants like soybeans and have small molecules that can enter the fabric and clean. Accompanied with detergent for spot-cleaning stains, suitable temperature of water and right amount of agitation in the washing machine produces a clean fabric.
Wet cleaning also requires a dryer, the design of which is based on the principle that water boils faster at a higher altitude with thinner air. The inside air pressure of the dryer is made lower to dry clothes with less heat, which in turn won’t make clothes shrink.
Liquid carbon dioxide dry cleaning
In this cleaning instead of water, carbon dioxide is used as the main solvent, and at the end of the cycle, carbon dioxide is pulled out from the cloths with the dirt, so there is no need of drying or heating. However it is non toxic, dry cleaning alternative but due to its high operational cost it is least accepted by the laundry owners.
Green Earth Cleaning
In this method, liquid silicone dry cleaning solution or can be called as sand, is used. It is odourless, on toxic and hazardous method and also helps in maintaining the quality and increasing the life of the fabric. Decamethylpentacyclosiloxane or D5 are the scientific name of the liquid silicone and is also used in bathing soapsLaundry operations have an enormous impact on the environment. Various cleaning and finishing processes use vast amount of energy and water while the use of chemicals causes air pollution, toxic waste and sewage problems. This can be saved by proper care in purchases, operations and procedures.
SWIMMING POOL OPERATIONS
- ( by Rachna Chandan and Gagan Soni: Lecturers BCIHMCT)
Introduction
On many occasions, swimming pools are brought under the purview of the Executive Housekeeper in a hotel. When breakdowns occur, the maintenance department must repair or replace as necessary. The objectives of pool operation must include water clarity, water chemistry control, zero algae growth, and being properly equipped and properly staffed for safe operations.
Control of the safety of the water is considered an operational function and must be maintained and recorded several times daily to ensure that the water is kept chemically safe to swim in and that the pH balance is maintained in a specified, limited range. Algae must be foreseen and properly controlled, as should the condition of the pool areas in general.
Swimming pools can be found in all sizes and shapes. The average 300 room hotel will probably have a heated pool about 25’* 60’, rectangular in shape, with a shallow end at 3 feet band a deep end at 6 feet. It will hold about 30,000 gallons of water. Some have diving boards and some do not. In cold climates, pools are usually indoors.
Pool cleaning Procedure
There are a few basic procedures to clean a swimming pool. It is beneficial to know the surface composition before starting the cleaning procedure.
Deck and Cover Cleaning
Remove as much debris as possible from the pool deck and cover before removing it. A quick sweep or hosing can remove the debris near the pool. If the cover is a floating type without a roller system, it should be folded or placed on a clean surface. Otherwise, when it is put back in place it will drag leaves, grass, or dirt into the pool. If it is a mechanized cover system, any small amount of standing water on top of the cover will slide off it is rolled up. It is better to be careful and avoid abrasive or sharp surfaces as you drag the cover off of the pool.
Surface Skimming
Dirt floating on the surface of the water is easier to remove than to remove it from the bottom. The floating debris should be removed off the surface, using a leaf rake and telepole. When the net fills, the debris should be emptied in a trash can or plastic garbage bag. There is no particular method to skim, but the tile line should be scraped, which acts as a magnet for small bits of leaves and dirt. The rubber-plastic edge gasket on the professional leaf rake will prevent scratching the tile. If there is scum or general dirt on the water surface, squirt a quick shot of tile soap over the length of the pool. The soap will spread the scum toward the edges of the pool, making it more concentrated and easier to skim off.
Brushing
Brushing removes algae from surfaces of pools. If they are not very dirty, vacuuming can be skipped but brushing the walls and bottom of the pool, starting from the shallow to the deep end is required, directing the dirt toward the main drain so it is sucked to the filter.
Pool cleaning equipments
POOL FILTERS
1. Sand-The Bullet Proof Filter
Water is pushed through a bed of filter sand and removed through a set of lateral tubes at the bottom.
2. Cartridge- The Economic Low Maintenance Filter
Water passes though a filter material and the filter captures the debris. (It is a white powder made from the skeletal remains of microscopic sea creatures.) These filters have to be cleaned once or twice a season by simply hosing them off.
3. DE-The Water Polisher
Diatomaceous Earth is mined and is the fossilized exoskeletons of tiny diatoms. They are used to coat “grids” in the filter housing and act as tiny sieves to remove debris.
TELEPOLES
Telepoles are made of aluminum or fiberglass. The one you will use most on pools is 8 feet long, telescoping to 16 feet.
LEAF RAKES Leaf rakes are used to remove the leaf and other debris from the pool. The net itself is made from stainless steel mesh and the frame is aluminum with a generous 16-inch wide opening.
WALL AND FLOOR BRUSH Wall brush is used to remove the dirt, stains and other material sticking on the interior surface. The wall brush is designed to brush pool and spa interior surfaces. Made of an aluminum frame with a shank that fits the telepole, the nylon bristles are built on the brush either straight across or curved slightly at each end.
VACUUM HEAD AND HOSE
Vacuum are used to suck the dirt out of the pool or spa. There are two ways to vacuum the bottom of a pool or spa. One sucks dirt from the water and sends it to the filter. The other uses water pressure from a garden hose to force debris into a bag that you then remove and clean.
LEAF VACUUM AND GARDEN HOSE
The leaf master is one which is attached to the telepole and a garden hose, operates by forcing water from the hose into the unit where it is diverted into dozens of tiny jets that are directed upward toward a fabric bag on top of the unit.
SWIMMING POOL CHEMICALS
Chlorine is a great cleanser for pools. By keeping the right level of chlorine in the water, algae will find a very hostile environment, as well as any number of bugs and plant life, as well as microscopic germs and bacteria. Bromine is another such germicide, mostly used for Indoor pools, however, as it has less odor, but is slightly more expensive. A more serious approach to pool cleaning is Shock. Shock is a heavy dose of chlorine, among other chemicals. The goal of shock is to completely kill everything in it. Usually when Shock is used, the pool should not be used for a number of hours, if not days.It is very important to consult an expert before using any of these, as they are all potentially dangerous if used incorrectly.
Pool Chemical Safety
· Chemicals should never be mixed. Instructions should be read carefully.
· All the chemical and water levels should be checked to be sure the pool is bacteria free and clean.
· Chemicals should be stored in a safe place where kids and animals cannot get to them. Some chemicals cannot be stored together.
Swimming Pool Temperature
Many, including the American Red Cross suggest 78 degrees for swimming. This temperature is suggested for competitive swimming, not necessarily every day use. The cold water promotes faster heartbeat and heavier breathing in order to keep warm.
MOPS
MOPS
Everyone familiar with household chores knows exactly what a mop is; a mop is a cleaning tool with a long handle that has some sort of absorbent head which help in cleaning a solid surface. A mop is usually used to clean surfaces such as floors, walls and woodwork and is majorly categorized into two heads i.e. wet mop and dry mop. A wet mop is typically used to clean a floor, while a dry mop is used to remove dust from the surface.
The mop was invented by Thomas W. Stewart, an African-American inventor, on June 13,1893. In 1950, Peter Vosbikian developed a sponge mop that used a lever and flat strip of metal to press against the wet mop and squeeze it dry. And after World War II, a modification was done, by introducing plastic mop. Other modifications have made mops even more adaptable to different cleaning chores. In 1999, Scotch Brite released a lint free wet mop made of natural cellulose and reinforced with internal polyester net.
Now a day, for cleaning purpose, generally four different types of mops used by the industry, each suited for a particular task: dust, sponge, wet and specialty.
Dust mops: Dust mops are designed to clean floor, walls, ceilings and light fixtures. They are lightweight, and are usually made of cotton, wool or synthetic fibers that capture dust particles and cobwebs.
Sponge mops: Sponge mops are designed to clean tiles and are used wet. Their synthetic sponge heads are attached by wringer. The advantages of using a sponge mop are that they are lightweight, relatively inexpensive, easy to replace and can be easily maintained.
Wet mops: Wet mops are designed to be used wet on any type of surface. Wet mop heads are usually made of cotton and usually available in several sizes. Wet mop heads can come with either looped or straight cut ends with a built in wringer.
Flat Mops: Flat mops especially used as a daily mop having a flat head that usually has a disposable or reusable pad that attaches to it. Reusable flat mops usually have a micro fiber or other type of cleaning pad that is washable.
EMERGING TRENDS
Due to new technology and emerging trends in floor and there coatings and an increasing awareness of environmental concerns, executive house keeper have higher expectations from the mop manufacturer and demand that hard floors not only shine and be clean, but also be safe and easy to maintain. And to full fill these demands some new trends are introduced in the market.
Light weight handles with ergonomic bends-which helps in handling the mops easily in different angles and will run for long time period.
Micro fiber mops-now a days micro fiber mops are preferred as they are easy to handle and can give the lint less cleaning by capturing and removing soil from all types of flat surfaces (floors, walls, glass and stainless steel) than a string mop. With this they have some other advantages also, as:
i) Highly launder able
ii) Have split-fiber technology,
iii) Can track lint easily,
Color-coded mops to reduce cross-contamination-helps in distinguishing the mopping rags according to there usage in different areas, as
1. Red for bathroom areas,
2. Blue for public areas,
3. Yellow for normal dusting, and
4. Green for kitchen area.
Bucket less mopping eliminates the need for a mop pail and wringer, while reducing water use and disposal by up to 90 percent
Green cleaning program helps in reducing the use of water and chemicals, which helps in increasing the life of the mops.
ECOMOP dust cloth that is ideal for economical dusting situations. This cloth is completely disposable, and electro statically attracts dust, grime and 98% of all bacteria.
CARE AND CLEANING OF MOPS
Shake the mops properly before storing them.
Avoid banging the mop head on walls, cement, or other surface.
Store it upside down or hanging from a wall so that there is no pressure on the mop head.
LAUNDROMATS
LAUNDROMATS
It is boom time for Indian Tourism and Hospitality sector. Driven by a surge in business traveler arrivals and a soaring interest in the country, India has emerged as a leading tourist destination. The world’s leading travel and tourism journal, “Conde Nast Traveler”, ranked India amongst top 4 preferred holiday destinations in the world.
The importance of tourism for the Indian economy is evident from the fact that it contributed to 5.9 per cent of the Gross Domestic Product and provided employment to 41.8 million people. Significantly, the 100 per cent foreign direct investment regime in tourism will help in boost up the country's tourism. With the country hosting the 2010 Commonwealth Games, this share will definitely increase.
To endow with memorable stay enjoying world class service, especially at the time of common wealth games, is the major aim of the industry. And with this aim of providing comfortable home-stay facilities of standardized world class services to the tourist, and to supplement the availability of accommodation in the metro and other tourist destinations, Ministry of Tourism will decide to classify fully operational rooms of home-stay facilities as “Incredible India Bed and Breakfast (B & B) Establishments”. The basic idea is to provide a clean and affordable place for foreigners and domestic tourists. But with food and accommodation every visitor having the necessity of clean clothes. And in the era of demanding work and crunchy time, Laundromats (a self-service laundry where coin-operated washing machines are available to individual customers) can be a great boom for the tourism as well as tourists. As self check-in facility introduced by GINGER HOTEL, in the same manner Laundromats can be the next example of revolutionized service, used by the upcoming guest.
It all started with the first wringer washer, built in 1907. During the Depression, enterprising businesspeople started using wringer washers to operate public laundries. These businesses were originally drop-off services, where customers left their laundry to have someone wash it for them.The first launderette/laundromats was opened on 9th May 1949 in Queensway, London. Launderettes in the main are fully automated coin operated and generally unmanned. In the 1960s, however, the industry experienced resurgence. Smart new investors realized they could do better than run-down, unattended stores and started creating spiffy new businesses. And for that now many owners are serving food, renting mailboxes and offering free internet access. These additional services demand little increase in overhead because the rent is already paid for. Many laundry owners are providing a coffee shop, dry cleaning, children’s play area and some even offer spa services.
SCOPE IN INDIA It will not only be lucrative for the owners, but also for the tourists and local resident especially under B @ B Establishment. Highly populated areas will offer the highest demand for coin operated laundromats. Renters use coin operated laundromats the most. The number of renters is projected to be the fastest growing segment of the population and offers the greatest opportunity for growth. Another trend, the increasing number of two income households in the workforce, will provide additional opportunities for laundromats. Time starved couples and working mothers are looking for ways to conserve their most precious resource, time. Doing eight loads of laundry at home can consume over ten hours per week. In a laundromat, the task can be done in one hour. By utilizing the wash-dry and fold service for laundry or by doing laundry all at once, they save themselves substantial time. In fact, a recent survey by the Coin Laundry Association indicates that 68% of stores surveyed now offer wash-dry-fold service. It is a service having cheaper rate than hotel laundry facilities so it can be profitable for the tourist also.A typical self service laundrette saves a considerable amount of water compared to washing at home the large-capacity washers wash multiple loads of laundry at a fraction of the water consumption. In an age of water shortages and drought, self service launderettes are a significant way to conserve water.Many households find that by using their local launderette it saves the valuable space in their home as well as time and money. If we look for a business that will keep the cash flowing no matter what the rest of the economy is doing. Owning a coin laundry will be a great part-time career or an option for someone who is retired and looking for a low risk investment opportunity. Clean clothes are a necessity, not a luxury, so people are going to use Laundromats no matter how the stock market is performing, and with the expansion of service industry in India, Laundromats will become the necessity of coming era.
The market is constantly expanding
It’s an all cash business It’s recession proof
There is no outside selling required
The coin laundry business is fairly recession proof and offers long term cash flow. People need to have clean clothes summer, fall, winter and spring. Demand within a coin laundry is relatively consistent.
Unlike many other businesses, laundries are a cash business. They generally do not have accounts receivable, so owners aren’t waiting on others to pay their bills. Customers prepay for services and provide the labor. In essence, customers are paying you to rent your machines and use them. Everyone needs clean clothes. As one answer to this dilemma, the coin laundry or laundromat was born. Coin laundries have been in existence for approximately 60 years in the United States. Laundromats enable renters, college students, travelers and families that don’t own their own laundry equipment a place to do their laundry themselves. Today there are 25,000 to 30,000 laundromats operating in the United States for a total of nearly five billion dollars in annual revenue. Typically a coin laundry is not sold as a franchise but is owned and operated as a small business. Saving you money in the short and long term and allowing you control over your destiny.
The traditional coin laundry concept continues to be expanded and redefined. Now stores not only offer self service but may provide wash–dry and fold service where an attendant does your laundry for you. Laundry owners in different countries have realized that they can maximize their profits by providing customers with access to multiple services. The newer laundries have snack bars, a place to leave off and pick up dry cleaning, and video games. Some of them don’t even use coins. Instead, customers use swipe cards that subtract the cost of the wash or dry, much like a phone card or debit card. Many laundry owners also employ attendants to keep an eye on the store and help customers use the equipment.
It is boom time for Indian Tourism and Hospitality sector. Driven by a surge in business traveler arrivals and a soaring interest in the country, India has emerged as a leading tourist destination. The world’s leading travel and tourism journal, “Conde Nast Traveler”, ranked India amongst top 4 preferred holiday destinations in the world.
The importance of tourism for the Indian economy is evident from the fact that it contributed to 5.9 per cent of the Gross Domestic Product and provided employment to 41.8 million people. Significantly, the 100 per cent foreign direct investment regime in tourism will help in boost up the country's tourism. With the country hosting the 2010 Commonwealth Games, this share will definitely increase.
To endow with memorable stay enjoying world class service, especially at the time of common wealth games, is the major aim of the industry. And with this aim of providing comfortable home-stay facilities of standardized world class services to the tourist, and to supplement the availability of accommodation in the metro and other tourist destinations, Ministry of Tourism will decide to classify fully operational rooms of home-stay facilities as “Incredible India Bed and Breakfast (B & B) Establishments”. The basic idea is to provide a clean and affordable place for foreigners and domestic tourists. But with food and accommodation every visitor having the necessity of clean clothes. And in the era of demanding work and crunchy time, Laundromats (a self-service laundry where coin-operated washing machines are available to individual customers) can be a great boom for the tourism as well as tourists. As self check-in facility introduced by GINGER HOTEL, in the same manner Laundromats can be the next example of revolutionized service, used by the upcoming guest.
It all started with the first wringer washer, built in 1907. During the Depression, enterprising businesspeople started using wringer washers to operate public laundries. These businesses were originally drop-off services, where customers left their laundry to have someone wash it for them.The first launderette/laundromats was opened on 9th May 1949 in Queensway, London. Launderettes in the main are fully automated coin operated and generally unmanned. In the 1960s, however, the industry experienced resurgence. Smart new investors realized they could do better than run-down, unattended stores and started creating spiffy new businesses. And for that now many owners are serving food, renting mailboxes and offering free internet access. These additional services demand little increase in overhead because the rent is already paid for. Many laundry owners are providing a coffee shop, dry cleaning, children’s play area and some even offer spa services.
SCOPE IN INDIA It will not only be lucrative for the owners, but also for the tourists and local resident especially under B @ B Establishment. Highly populated areas will offer the highest demand for coin operated laundromats. Renters use coin operated laundromats the most. The number of renters is projected to be the fastest growing segment of the population and offers the greatest opportunity for growth. Another trend, the increasing number of two income households in the workforce, will provide additional opportunities for laundromats. Time starved couples and working mothers are looking for ways to conserve their most precious resource, time. Doing eight loads of laundry at home can consume over ten hours per week. In a laundromat, the task can be done in one hour. By utilizing the wash-dry and fold service for laundry or by doing laundry all at once, they save themselves substantial time. In fact, a recent survey by the Coin Laundry Association indicates that 68% of stores surveyed now offer wash-dry-fold service. It is a service having cheaper rate than hotel laundry facilities so it can be profitable for the tourist also.A typical self service laundrette saves a considerable amount of water compared to washing at home the large-capacity washers wash multiple loads of laundry at a fraction of the water consumption. In an age of water shortages and drought, self service launderettes are a significant way to conserve water.Many households find that by using their local launderette it saves the valuable space in their home as well as time and money. If we look for a business that will keep the cash flowing no matter what the rest of the economy is doing. Owning a coin laundry will be a great part-time career or an option for someone who is retired and looking for a low risk investment opportunity. Clean clothes are a necessity, not a luxury, so people are going to use Laundromats no matter how the stock market is performing, and with the expansion of service industry in India, Laundromats will become the necessity of coming era.
The market is constantly expanding
It’s an all cash business It’s recession proof
There is no outside selling required
The coin laundry business is fairly recession proof and offers long term cash flow. People need to have clean clothes summer, fall, winter and spring. Demand within a coin laundry is relatively consistent.
Unlike many other businesses, laundries are a cash business. They generally do not have accounts receivable, so owners aren’t waiting on others to pay their bills. Customers prepay for services and provide the labor. In essence, customers are paying you to rent your machines and use them. Everyone needs clean clothes. As one answer to this dilemma, the coin laundry or laundromat was born. Coin laundries have been in existence for approximately 60 years in the United States. Laundromats enable renters, college students, travelers and families that don’t own their own laundry equipment a place to do their laundry themselves. Today there are 25,000 to 30,000 laundromats operating in the United States for a total of nearly five billion dollars in annual revenue. Typically a coin laundry is not sold as a franchise but is owned and operated as a small business. Saving you money in the short and long term and allowing you control over your destiny.
The traditional coin laundry concept continues to be expanded and redefined. Now stores not only offer self service but may provide wash–dry and fold service where an attendant does your laundry for you. Laundry owners in different countries have realized that they can maximize their profits by providing customers with access to multiple services. The newer laundries have snack bars, a place to leave off and pick up dry cleaning, and video games. Some of them don’t even use coins. Instead, customers use swipe cards that subtract the cost of the wash or dry, much like a phone card or debit card. Many laundry owners also employ attendants to keep an eye on the store and help customers use the equipment.
waste reduction
Waste management: Should we encourage self promotion and lies?
(by Rachna Chandan and Prem Prakash: Lecturers BCIHMCT)
A hotel waste audit showed that each guest room contributes from ½ pound to 28½ pounds of waste per day. It comprises of two components, Biodegradable (Wet) waste and Non biodegradable (Dry) waste. The wet waste comprises of food, vegetable and non-vegetarian waste whereas the dry waste comprises of plastic bottles, papers, plastic wrappers, HDPE, LLDPE bags etc. And, the majority of waste is not produced in the rooms, but in the Food and Beverage Department. A large property can generate as much as 8 tons of waste per day. Up to 60% of this waste is recyclable. And, if a hotel’s waste isn’t reduced or recycled, it contributes to the state’s environmental problems.
Waste management can be component for the solutions of this problem, which can majorly be done by acclimatize waste reduction and recycling standards. Consistent waste reduction and recycling activities imply there will be less waste materials to be sent to landfills and incinerators. With this, the emission of greenhouse gas and other forms of pollutant will be reduced by a large percentage. And this not only helps in the conservation of natural resources, but also preventing the existing resources and minimizing the prevention cost.
In response to modern trends, hotel industry is adopting changes in their operations to reduce waste disposal costs and protect the environment. A few proactive hotel corporations have approved hotel environmental programs such as water and energy efficiency, waste reduction and recycling.
But the largest concerning measurement is that, everyone is aware about the importance and causative system of waste management, but is not following the same. And due to which now the hospitality industry is being strained to join the “green movement” or lose their market share of the “green consumer.” Stewardship of natural resources and making business decisions based on environmental practices has enabled certain upbeat hotel organization to step into the ever increasing “green consumer” market.
In order to reduce waste disposal costs, organizations have to firstly determine the types and volumes of waste generated in different department. With this they have to specify the product or areas that have the greatest contribution toward the increasing volume of waste.
Waste Reduction Guidelines for Front Office and other back office
In front office there may be various guidelines which can easily help in reducing the waste related to the department especially stationary waste. As in offices (front or back) we can use centrally placed board or electronic bulletin board can be used for giving information to the staff. With this guest stationary can be reused as in-house correspondence. And in order to protect the environment hotel can use non-toxic inks, unbleached and chlorine-free paper, refillable pen and pencil. Above all these mentioned steps if department organize recycle programs at regular interval than it will make a great difference on the whole
Waste Reduction Guidelines for Housekeeping
For housekeeping executive it is very important to plan strategies and programs towards reducing the volume and toxicity of wastes generated by the department. This can be opted vary from the first stage of purchasing. With the emerging trends of being an eco-friendly association, now many hotels pick the eco-purchasing program, under which an organization can reduce waste by purchasing in bulk, avoiding products with hazardous ingredients, repairing and reusing the possible products and by selecting such vendors who are using reusable or returnable boxes and crates.
Reuse plastic drums and buckets for recycling or trash collection containers in back of the house service areas.
Use refillable bath soap, shampoo, hair rinse and hand lotion dispensers for guest rooms to eliminate soap pieces and plastic bottles.
Offer newspapers in centrally located places such as lobbies, restaurants, and newsstands rather than distributing them to each guest room to reduce the volume of discarded newspapers and paper or plastic bags used for carry newspaper. Remanufacture worn mattresses. Mattress manufacturers will rebuild to the hotel’s specifications.
Replace tissues in bathrooms when they are almost empty or leave new rolls or boxes of tissues for the guest to replace. If company policy is to replace half rolls of toilet tissue, save them and donate to shelters or use in employee restrooms.
Provide amenities such as shower caps, shoe wipes on request. .
Re-dye stained bath towels and wash cloths for reuse as pool towels and cleaning cloths. Re-dye linens and carpet to match remodeled decor.
Rotate draperies to expose different portions to sunlight and extend their useful life. Use reusable baskets or plastic containers for guest laundry, thus avoiding disposable paper or plastic wrap Use clothes hangers left by guests for employee uniforms or return to the dry cleaners and recycle plastic garment bags.
Waste Reduction Guidelines for Food and Beverage
In food and beverage, proper strategies have to be followed and regularly practiced by the hotel. These practices can include the use of reusable dishes and flatware in restaurants, especially in the employee cafeteria, installing a magnet on food waste containers to recover silverware accidently thrown away with food waste, use recycled paper for menus, table tents, guest checks, inventory sheets, and calculator and cash register tapes; use the recycling symbol on printed materials to inform guest of your hotel’s commitment to the environment or use of washable hats instead of disposable paper. With these points, there are several other modest but significant points which are to be concern while preparing standards for waste management:
Use filters in deep fryers to extend the life of cooking oil.
Distribute condiments, paper napkins, and straws upon request instead of offering them self-serve for take-outs.
Replace individually wrapped condiment packages with bulk dispensers in restaurants and employee cafeterias.
Prefer glass or plastic coasters to reduce cocktail napkin waste.
Eliminate paper place mats and use cloth ones.
Purchase refrigerators, freezers, and coolers which are CFC-free.
Use dry, concentrated dishwasher chemicals in dispensers to reduce chemical spills and waste.
Unused guest food can also be consumed in the staff cafeteria or it can be donated to the deprived people.
With the above mentioned points there are some parallel methods for managing the hotel waste, they can be
1. Bio sanitizer machine,
2. Biomethanation plant
3. Composting/vermi-compositing
(by Rachna Chandan and Prem Prakash: Lecturers BCIHMCT)
A hotel waste audit showed that each guest room contributes from ½ pound to 28½ pounds of waste per day. It comprises of two components, Biodegradable (Wet) waste and Non biodegradable (Dry) waste. The wet waste comprises of food, vegetable and non-vegetarian waste whereas the dry waste comprises of plastic bottles, papers, plastic wrappers, HDPE, LLDPE bags etc. And, the majority of waste is not produced in the rooms, but in the Food and Beverage Department. A large property can generate as much as 8 tons of waste per day. Up to 60% of this waste is recyclable. And, if a hotel’s waste isn’t reduced or recycled, it contributes to the state’s environmental problems.
Waste management can be component for the solutions of this problem, which can majorly be done by acclimatize waste reduction and recycling standards. Consistent waste reduction and recycling activities imply there will be less waste materials to be sent to landfills and incinerators. With this, the emission of greenhouse gas and other forms of pollutant will be reduced by a large percentage. And this not only helps in the conservation of natural resources, but also preventing the existing resources and minimizing the prevention cost.
In response to modern trends, hotel industry is adopting changes in their operations to reduce waste disposal costs and protect the environment. A few proactive hotel corporations have approved hotel environmental programs such as water and energy efficiency, waste reduction and recycling.
But the largest concerning measurement is that, everyone is aware about the importance and causative system of waste management, but is not following the same. And due to which now the hospitality industry is being strained to join the “green movement” or lose their market share of the “green consumer.” Stewardship of natural resources and making business decisions based on environmental practices has enabled certain upbeat hotel organization to step into the ever increasing “green consumer” market.
In order to reduce waste disposal costs, organizations have to firstly determine the types and volumes of waste generated in different department. With this they have to specify the product or areas that have the greatest contribution toward the increasing volume of waste.
Waste Reduction Guidelines for Front Office and other back office
In front office there may be various guidelines which can easily help in reducing the waste related to the department especially stationary waste. As in offices (front or back) we can use centrally placed board or electronic bulletin board can be used for giving information to the staff. With this guest stationary can be reused as in-house correspondence. And in order to protect the environment hotel can use non-toxic inks, unbleached and chlorine-free paper, refillable pen and pencil. Above all these mentioned steps if department organize recycle programs at regular interval than it will make a great difference on the whole
Waste Reduction Guidelines for Housekeeping
For housekeeping executive it is very important to plan strategies and programs towards reducing the volume and toxicity of wastes generated by the department. This can be opted vary from the first stage of purchasing. With the emerging trends of being an eco-friendly association, now many hotels pick the eco-purchasing program, under which an organization can reduce waste by purchasing in bulk, avoiding products with hazardous ingredients, repairing and reusing the possible products and by selecting such vendors who are using reusable or returnable boxes and crates.
Reuse plastic drums and buckets for recycling or trash collection containers in back of the house service areas.
Use refillable bath soap, shampoo, hair rinse and hand lotion dispensers for guest rooms to eliminate soap pieces and plastic bottles.
Offer newspapers in centrally located places such as lobbies, restaurants, and newsstands rather than distributing them to each guest room to reduce the volume of discarded newspapers and paper or plastic bags used for carry newspaper. Remanufacture worn mattresses. Mattress manufacturers will rebuild to the hotel’s specifications.
Replace tissues in bathrooms when they are almost empty or leave new rolls or boxes of tissues for the guest to replace. If company policy is to replace half rolls of toilet tissue, save them and donate to shelters or use in employee restrooms.
Provide amenities such as shower caps, shoe wipes on request. .
Re-dye stained bath towels and wash cloths for reuse as pool towels and cleaning cloths. Re-dye linens and carpet to match remodeled decor.
Rotate draperies to expose different portions to sunlight and extend their useful life. Use reusable baskets or plastic containers for guest laundry, thus avoiding disposable paper or plastic wrap Use clothes hangers left by guests for employee uniforms or return to the dry cleaners and recycle plastic garment bags.
Waste Reduction Guidelines for Food and Beverage
In food and beverage, proper strategies have to be followed and regularly practiced by the hotel. These practices can include the use of reusable dishes and flatware in restaurants, especially in the employee cafeteria, installing a magnet on food waste containers to recover silverware accidently thrown away with food waste, use recycled paper for menus, table tents, guest checks, inventory sheets, and calculator and cash register tapes; use the recycling symbol on printed materials to inform guest of your hotel’s commitment to the environment or use of washable hats instead of disposable paper. With these points, there are several other modest but significant points which are to be concern while preparing standards for waste management:
Use filters in deep fryers to extend the life of cooking oil.
Distribute condiments, paper napkins, and straws upon request instead of offering them self-serve for take-outs.
Replace individually wrapped condiment packages with bulk dispensers in restaurants and employee cafeterias.
Prefer glass or plastic coasters to reduce cocktail napkin waste.
Eliminate paper place mats and use cloth ones.
Purchase refrigerators, freezers, and coolers which are CFC-free.
Use dry, concentrated dishwasher chemicals in dispensers to reduce chemical spills and waste.
Unused guest food can also be consumed in the staff cafeteria or it can be donated to the deprived people.
With the above mentioned points there are some parallel methods for managing the hotel waste, they can be
1. Bio sanitizer machine,
2. Biomethanation plant
3. Composting/vermi-compositing
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