GLOSSARY TERMS (7th semester)

                                                      GLOSSARY TERMS

Area Inventory list- A list of all items and surfaces within a particular area that require the attention of the housekeeping personnel.

Bonsai: It is a Japanese art of planting a tree in a tray. It is the art form using cultivation techniques to produce, in containers, small trees that mimic the shape and scale of full-size trees.

Blue print: A blueprint is a guide for making a plan for the building.

Budget: A budget is a plan that projects both the revenue, that the hotel anticipates and the expenses for a set period of time. (Quarterly, Annually etc.)

Capital budgets: These allocate the use of capital assets that have a life span considerably in excess of one year; these are assets that are not normally used up in day-to-day operations

Chicken wire: It is also called ‘wire mesh’ or ‘wire netting’, is a fine- gauge wire used to cover floral foam blocks in large displays.

Duty roaster: A list indicating which members of a given shift must be in attendance in the House for performing the given task at a given time.

Ergonomics: It is the process of designing or arranging workplaces, products and systems so that they fit the people who use them.

Fixed Budget: These budgets remain unchanged over a period of times and are not related to the level of revenues. Such budget includes resource allocation for advertising and administration. 

Flexible Budget: These budgets are predetermined expenditure based on the expected revenue and differ with different volumes of sale.

Floriculture: It is the branch of ornamental horticulture concerned with growing and marketing flowers.

Foliage: This consists of tall stems, flowering spikes, or bold leaves that are used to create the basic framework or skeleton. This line material may be straight or curved and it sets the height and width of the finished arrangement. Examples – Gladioli, birds of paradise, golden rods, larkspur, asparagus ferns, palms, tuberoses, and lilies.

Guest supplies: These are the supplies, given to the guest or provided in all the room, basic supplies which they need in day-to -day life, standard items needed to be kept in the room. 

e. g. tooth kit, water bottles etc.

Guest amenities: All the luxury items that a hotel gives away to the guest at no extra cost

Guest essentials: items that are essential to the guest room and are not expected to be used up or taken by the guests

Guest expendables:  guest supplies that are expected to be used up or taken by the guest on leaving the property.

Guest loan item: these are guest supplies which are not normally placed in the guest room, but being available, if requested by the guest on loan basis.

Hikae: In Ikebana, it is the lowest stem, which denotes earth. This branch is about half as tall as the one signifying man and extends very little beyond the diameter of the container, forming an angle of about 75 degrees with the rim of the container. It is placed opposite the branch signifying man and is used to balance the arrangement.

Horticulture: the science and art of growing fruits, vegetables, flowers, or ornamental plants

Ikebana: Ikebana is the Japanese art of flower arrangement.

Inventory -stock of purchased operating supplies, equipment, and other items held for future use in the department

Inventory control- a management function for classifying, ordering, receiving, issuing and accounting different items used for daily housekeeping operation

Job analysis: The process of gathering information about the duties, responsibilities, necessary skills of a job in order to create a job description.

Job description: A written statement detailing the duties of a particular job title. It generally includes duties, purpose, responsibilities, scopes and working conditions of a job along with the job's title, and the name or designation of the person to whom the employee reports..

Job specification: A statement of employee characteristics and qualifications required for satisfactory performance of defined duties and tasks comprising a specific job or function. 

Kenzan: It is a type of pin-holder, used in making certain type of Ikebana. It is a series of sharply pointed pins are firmly held in a solid lead base, to hold thick and heavy stems securely by impaling them on the pins.

Landscaping: it is the process of arranging soil, water, plants, and structures to develop a space with a particular tone or appearance. It helps in focusing on the beautification of outdoor terrain.

Linen par: A par stock of linen refers to the amount of each type of linen required to make up all the guest rooms of the hotel at a given time.

Manning: To supply with men power or to furnish with a sufficient force.

Maximum quantity: It is the greatest number of purchase units that should be in stock at any time. It must be consistent with available storage space and must not be so high that a large amount of cash is tied up.

Minimum quantity: It is the fewest number of purchase units that should be in stock at any time. The inventory should never fall below the minimum quantity.

Olericulture: It is the science of vegetable growing.

Oasis: It is a cellular plastic material used as floral foam. It is available in two types – green foam and brown/grey foam.

Operating Budget: It is the allocation of expenses for each item/s required by the department in order to operate smoothly. It includes linen and towels, guest supplies and amenities, cleaning supplies, laundry supplies, machine, tools, equipment; and staffing.

Par stock: it is a minimum stock required for the daily function of a department.

Pomology: It is the science of fruit-growing.

Shin: In Ikebana arrangement, it is the tallest line represents ‘heaven’, it ends to the central axis of the vase. This stem should be 1 1/2 to 2 1/2 times the height of the container.

Soe: In Ikebana, it is the second highest stem, represents man- facing and looking towards heaven. It provides width to the arrangement and is about three-fourth the height of the tallest spray. This stem forms an angle of about 45 degree with the rim of the container.

Soft furnishing: these includes curtains, cushions, loose covers, bed spreads and quilts but not carpets.

Staffing: The selection and training of individuals for specific job functions, and charging them with the associated responsibilities. 

Stock taking: physical verification of inventory by counting up stock

Swing staff: a period of work that begins in the afternoon and usually ends before 12 o'clock at night and the people who work at this time are known as swing staff.

Zero based budgeting (ZBB): Zero based budgeting in management accounting involves preparing the budget from the scratch with a zero-base. It involves re-evaluating every line item of cash flow statement and justifying all the expenditure that is to be incurred by the department.